Getting a new roof should be a relatively painless experience if you choose the right roofing company. This is the time of year when roofing companies come out of the woodwork and it can be overwhelming to determine who to trust with your home. We’ve simplified the process by creating a list of the top 10 things to look for when choosing a roofing company.
Are they local? National roofing companies are everywhere and have the marketing budgets to saturate the area with advertising, but where will they be when you need them? Some of these roofing companies come into areas after storms and leave right after. Locally owned companies are here to stay. They are your neighbors, your friends, part of your community.
Are they door knockers? This aspect is not necessarily a bad thing, however, it is still best to go with someone local, and who has a good track record. Go ahead and speak to these people, but find out who they are before signing any type of agreement.
How long have they been in business? You want to choose a roofing company who has been around for a while and has a good reputation. There are a lot of “fly by night” roofing contractors who aren’t in business for very long and whatever warranty they offer will be null and void if they are out of business.
Do they specialize in roofing? A lot of general contractors get into the business of roofing to make a quick buck but they don’t really have the experience it takes to do the job right. Look for a contractor who specializes in roofing.
Are they accredited with the BBB? Check with the BBB to see if the roofing company is accredited and what their rating is.
Are they certified? In the construction business, being certified means everything. For roofing, GAF certification for example, means they have been qualified through the manufacturer to install this product, and the homeowner can further benefit from a better warranty.
What kind of warranties do they offer? Ask about coverage against manufacturing defects in the materials and against workmanship errors.
Do they have good customer reviews? Check their website to read testimonials from customers but also check non-biased sites like Yelp and Angie’s list.
Do they have experience dealing with insurance companies? This is an extremely important point. There is a certain legal aspect that needs to be considered. It is important that your contractor acts in a certain manner to ensure he/she does not get the homeowner or themselves, into legal trouble. Contractors with insurance experience go through training to make sure they can navigate this area of the business with the homeowner’s best interest in focus.